FAQ
YOU HAVE QUESTIONS. WE HAVE ANSWERS
Whether you’re gearing up to join us on an exhilarating cycling event or just pedalling through to gather more information, you’ve arrived at the right place!
General Questions
Are flights included?
Participants are required to arrange their own flights. For your convenience, our Event pages detail the specific airports from which our arrival and departure transfers operate. This allows you to book flights that align with our transfer services for a seamless travel experience.
Are Airport transfers provided?
Yes, we organise a pick-up service from the designated arrival airport on the event’s first day. To ensure a smooth transition to the event location, we generally recommend that your flight arrives no later than 12:30, as this allows sufficient time for you to be ready for the transfer at approximately 14:00. Please note, these times are provisional and subject to confirmation closer to the event date.
For those wishing to extend their adventure, arriving a couple of days early to explore the surrounding area is a popular option. If you choose to do so, simply join us at the airport on the arranged pick-up date. Detailed information on transfers to the departure airport at the event’s conclusion is available on the relevant Event page.
Do you provide Bike Rental?
Currently, bike hire is included only on our Gravel Weekends.
For our multi day events, we strongly advocate for bringing your own bike, one that is not only comfortable for endurance events but also easy to maintain and repair. We encourage you to familiarise yourself with the mechanical aspects of your bike, such as reassembly, though assistance will be available at the start hotel to help with this process.
Bookings
Do I need travel insurance?
Absolutely. We cannot stress enough the importance of securing a travel insurance policy that offers comprehensive coverage. This includes protection against cancellation, medical expenses, and repatriation. Crucially, ensure your policy extends to cycling activities, covering all associated risks and potential bike repairs.
It’s important to understand we cannot cover costs related to cancellations due to family emergencies, illness, injuries, work conflicts, or other unforeseen circumstances.
How much is the deposit?
A deposit of 20% of the Event Fee is required to secure your place.
Deposits are non-refundable after 14 days
When is the Balance Due?
On the 1st November we will requets 50% of the event fee (minus the deposit). The final balance is due 90 days prior to the event’s start date.
For entries received after the 1st November, 50% of the event fee will be required to secure your place.
single room supplement?
Yes, we offer the option for participants to enjoy the privacy of a single room throughout their trip. If this appeals to you, please select the ‘single room’ option on your Entry Form.
Single room option incurs a single supplement fee of which varies per event. Please contact us.
This fee facilitates the provision of a private room, ensuring your comfort and privacy for the duration of your adventure.
What does Twin Room mean?
We price our event prices based upon two people sharing a room with two beds – perfect for friends booking together; simply indicate your room-sharing preferences on your entry form, and we will endeavour to meet your request.
However, for those seeking a bit more privacy, it is possible to book a limited number of single rooms on each event.
The single supplement price is indicated on each event’s entry form.
Preparation
Advice on how to PREPARE FOR A MULTI DAY EVENT
Wondering how to maintain your training momentum throughout the year?
Here are two excellent strategies to keep your cycling fitness on track:
Don’t let the cold weather dampen your spirits or disrupt your training routine. Our Zwift group riding sessions offer a fantastic way to stay active and connected with the cycling community from the comfort of your home. These virtual rides simulate outdoor conditions, providing a challenging yet enjoyable experience.
Whether you prefer Zwift’s virtual roads or the crisp air of outdoor cycling, our Training Plans are designed to cater to both.
Developed in partnership with World Champion, Dame Sarah Storey, our Plans offer structured training to improve your strength, endurance, and cycling technique. LEARN MORE ABOUT THE PLANS AND MUCH MORE BY VISITING VOLTA’S CYCLING CLUB
What do I need to pack?
Preparing for a cycling event requires thoughtful consideration of what to bring along to ensure you’re ready for every aspect of the journey. To assist you in this process, we have compiled a comprehensive guide detailing the essential items you should pack.
It includes recommendations on:
- Cycling Apparel: Information on appropriate clothing for varying weather conditions, including waterproof and wind-resistant options.
- Cycling Equipment: Advice on essential bike maintenance tools, spare parts, and accessories to carry with you.
- Technology and Navigation: Guidance on the use of GPS devices, mobile phones, and other technology to aid in navigation and ensure you stay connected.
For a detailed list of items and further insights into how to pack effectively for your cycling event, please read our article on what to pack.
Event Specifics
What is the typical pace?
We do not set a pace for riders as this depends greatly on the route and the event you join.
We do have generous cut off times but if you are unsure please contact us and we will help you choose the correct event for you.
Our events are achievable by all cyclists who prepare correctly. To support you with your preparation, we provide a comprehensive package of support, training and preparation through our CYCLING CLUB.
Proper preparation prior to our events cannot be overstated. Regular training, focusing on endurance, will enhance your cycling experience and ensure you enjoy the event to its fullest.
What is included on the feed stations?
Every event has designated feed station stops. Normally located near a cafe, our feed stations are packed with carbs and hydration options.
On the bike essentials like quality Veloforte energy bars and Secret Training energy drink are available but you’ll also find a selection of savoury snacks and fresh, seasonal fruit on our feed stations.
Do you have ride leaders?
Yes, all of our events have at least one professionally qualified Ride Leader or Ride Guide.
Our Ride Leaders are familiar with the routes you will be riding and all of the best stops on the way.
Grand Tour Italia
Gravel Tour Italia
What's Included
TRAVEL & ACCOMMODATION
- AIRPORT TRANSFERS: Including bike box and cabin bag
- ALL ACCOMMODATION: Twin Room Sharing (single supplement available). Read more about our hotels
- ALL MEALS: Buffet Breakfast + Lunch + Dinner (wine included)
RIDE EXPERIENCE
- PREPARATION: Stage Briefings + Itinerary Cards
- VEHICLE SUPPORT: Broom Wagon + Support Vehicles
- ON THE BIKE SUPPORT: Team Volta Ride Leaders + Support Crew + GPX Maps + Live Location
- NUTRITION: Feed Stations + Veloforte Energy Bars + Secret Training Energy Drink
ADDITIONAL SERVICES
- LAUNDRY: Kit laundry provided twice during the trip
- LUGGAGE: Transfer to hotel + delivery to room
- REFRESHMENTS: Chilled spring water on arrival
- CULTURAL EXCURSIONS
- BIKE BOX: Transport to Finish
600k Trans Iberian
What's Included
TRAVEL & ACCOMMODATION
- AIRPORT TRANSFERS: Including bike box and cabin bag
- ALL ACCOMMODATION: Twin Room Sharing (single supplement available). Read more about our hotels
- MEALS: Buffet Breakfast + Dinner (wine included)
RIDE EXPERIENCE
- PREPARATION: Stage Briefings + Itinerary Cards
- VEHICLE SUPPORT: Broom Wagon + Support Vehicles
- ON THE BIKE SUPPORT: Team Volta Ride Leaders + Support Crew + GPX Maps + Live Location
- NUTRITION: Feed Stations + Veloforte Energy Bars + Secret Training Energy Drink
ADDITIONAL SERVICES
- LAUNDRY: Kit laundry provided twice during the trip
- LUGGAGE: Transfer to hotel + delivery to room
- BIKE BOX: Transport to Finish
1000k Coast to Coast
What's Included
TRAVEL & ACCOMMODATION
- AIRPORT TRANSFERS: Including bike box and cabin bag
- ALL ACCOMMODATION: Twin Room Sharing (single supplement available). Read more about our hotels
- MEALS: Buffet Breakfast + Dinner (wine included)
RIDE EXPERIENCE
- PREPARATION: Stage Briefings + Itinerary Cards
- VEHICLE SUPPORT: Broom Wagon + Support Vehicles
- ON THE BIKE SUPPORT: Team Volta Ride Leaders + Support Crew + GPX Maps + Live Location
- NUTRITION: Feed Stations + Veloforte Energy Bars + Secret Training Energy Drink
ADDITIONAL SERVICES
- LAUNDRY: Kit laundry provided twice during the trip
- LUGGAGE: Transfer to hotel + delivery to room
- BIKE BOX: Transport to Finish
N2 Challenge
What's Included
TRAVEL & ACCOMMODATION
- AIRPORT TRANSFERS: Including bike box and cabin bag
- ALL ACCOMMODATION: Twin Room Sharing (single supplement available). Read more about our hotels
- MEALS: Buffet Breakfast + Dinner (wine included)
RIDE EXPERIENCE
- PRE-EVENT: Free Training Plans
- PREPARATION: Stage Briefings + Itinerary Cards
- SUPPORT: Support Vehicle + Stage Briefings
- ON THE BIKE SUPPORT: Team Volta Ride Guide + Support Crew + GPX Maps + Live Location
ADDITIONAL SERVICES
- LUGGAGE: Transfer to hotel
- BIKE BOX: Transport to Finish
Have a question? JUST ASK
