FAQ
YOU HAVE QUESTIONS. WE HAVE ANSWERS
Whether you’re gearing up to join us on an exhilarating cycling event or just pedalling through to gather more information, you’ve arrived at the right place!
General Questions
Are flights included?
Participants are required to arrange their own flights. For your convenience, our Event pages detail the specific airports from which our arrival and departure transfers operate. This allows you to book flights that align with our transfer services for a seamless travel experience.
Are Airport transfers provided?
Yes, we organise a pick-up service from the designated arrival airport on the event’s first day. To ensure a smooth transition to the event location, we generally recommend that your flight arrives no later than 12:30, as this allows sufficient time for you to be ready for the transfer at approximately 14:00. Please note, these times are provisional and subject to confirmation closer to the event date.
For those wishing to extend their adventure, arriving a couple of days early to explore the surrounding area is a popular option. If you choose to do so, simply join us at the airport on the arranged pick-up date. Detailed information on transfers to the departure airport at the event’s conclusion is available on the relevant Event page.
Do you provide Bike Rental?
Currently, we do not offer bike rental services. While there are bike rental companies offering a range of options for various budgets, the logistics of bike collection or delivery can be challenging and costly.
We strongly advocate for bringing your own bike, one that is not only comfortable for endurance events but also easy to maintain and repair. We encourage you to familiarise yourself with the mechanical aspects of your bike, such as reassembly, though assistance will be available at the start hotel to help with this process.
Bookings
Do I need travel insurance?
Absolutely. We cannot stress enough the importance of securing a travel insurance policy that offers comprehensive coverage. This includes protection against cancellation, medical expenses, and repatriation. Crucially, ensure your policy extends to cycling activities, covering all associated risks and potential bike repairs.
It’s important to understand we cannot cover costs related to cancellations due to family emergencies, illness, injuries, work conflicts, or other unforeseen circumstances.
How much is the deposit?
A deposit of £350 per is required to secure your place.
Deposits are is non-refundable.
When is the Balance Due?
On the 28th of October we will requets 50% of the event fee (minus the deposit). The final balance is due 90 days prior to the event’s start date.
For entries made after the 28th of October, 50% of the event fee will be required to secure your place.
single room supplement?
Yes, we offer the option for participants to enjoy the privacy of a single room throughout their trip. If this appeals to you, please select the ‘single room’ option on your Entry Form.
Single room option incurs a single supplement fee of £550.
This fee facilitates the provision of a private room, ensuring your comfort and privacy for the duration of your adventure.
What does Twin Room mean?
We price our event prices based upon two people sharing a room with two beds – perfect for friends booking together; simply indicate your room-sharing preferences on your entry form, and we will endeavour to meet your request.
However, for those seeking a bit more privacy, it is possible to book a limited number of single rooms on each event.
The single supplement price is indicated on each event’s entry form.
Preparation
Advice on how to PREPARE FOR A MULTI DAY EVENT
Wondering how to maintain your training momentum throughout the year?
Here are two excellent strategies to keep your cycling fitness on track:
JOIN OUR ZWIFT CLUB:
Don’t let the cold weather dampen your spirits or disrupt your training routine. Our Zwift group riding sessions offer a fantastic way to stay active and connected with the cycling community from the comfort of your home. These virtual rides simulate outdoor conditions, providing a challenging yet enjoyable experience.
FOLLOW OUR TRAINING PLANS
Whether you prefer Zwift’s virtual roads or the crisp air of outdoor cycling, our Training Plans are designed to cater to both.
Developed in partnership with World Champion, Dame Sarah Storey, our Plans offer structured training to improve your strength, endurance, and cycling technique. LEARN MORE ABOUT THE PLANS AND MUCH MORE BY VISITING VOLTA’S CYCLING CLUB
What do I need to pack?
Preparing for a cycling event requires thoughtful consideration of what to bring along to ensure you’re ready for every aspect of the journey. To assist you in this process, we have compiled a comprehensive guide detailing the essential items you should pack.
It includes recommendations on:
- Cycling Apparel: Information on appropriate clothing for varying weather conditions, including waterproof and wind-resistant options.
- Cycling Equipment: Advice on essential bike maintenance tools, spare parts, and accessories to carry with you.
- Technology and Navigation: Guidance on the use of GPS devices, mobile phones, and other technology to aid in navigation and ensure you stay connected.
For a detailed list of items and further insights into how to pack effectively for your cycling event, please read our article on what to pack.
Event Specifics
What is the typical pace?
To ensure participants reach the designated stops before cut-off times, you should be aiming to ride at an average of 14 mph (22 kph).
Our events are achievable by all cyclists who prepare correctly. To support you with your preparation, we provide a comprehensive package of support, training and preparation through our CYCLING CLUB.
Proper preparation prior to our events cannot be overstated. Regular training, focusing on endurance, will enhance your cycling experience and ensure you enjoy the event to its fullest.
What is included on the feed stations?
Aside from the N2 Tour, each Stage features Two Feed Stations:
- First Feed Station: Offers refreshments and snacks, including energy bars, fruit, and various snacks.
- Second Feed Station: Provides a light buffet, featuring fresh produce and dietary options.
Do you have ride leaders?
Yes, all of our events have at least one professionally qualified Ride Leader or Ride Guide.
Events like the N2 Challenge can have as many as four Ride Leaders.
N2 Challenge
What's Included
TRAVEL & ACCOMMODATION
- AIRPORT TRANSFERS: Including bike box and cabin bag
- ALL ACCOMMODATION: Twin Room Sharing (single supplement available). Read more about our hotels
- ALL MEALS: Buffet Breakfast + Two Feed Stations + Dinner (wine included)
RIDE EXPERIENCE
- PREPARATION: Stage Briefings + Itinerary Cards + GPX Maps + Live Location updates
- VEHICLE SUPPORT: Broom Wagon + Support Vehicles
- ON THE BIKE SUPPORT: Team Volta Ride Leaders + Support Crew
- NUTRITION: Two Feed Stations + Veloforte Energy Bars + Secret Training Energy Drink
ADDITIONAL SERVICES
- LAUNDRY: Kit laundry provided twice during the trip
- LUGGAGE: Transfer to hotel + delivery to room
- REFRESHMENTS: Chilled spring water on arrival
N2 TOUR
What's Included
TRAVEL & ACCOMMODATION
- AIRPORT TRANSFERS: Including bike box and cabin bag
- ALL ACCOMMODATION: Twin Room Sharing (single supplement available). Read more about our hotels
- MEALS: Buffet Breakfast + Dinner (wine included)
RIDE EXPERIENCE
- PREPARATION: Stage Briefings + Itinerary Cards + GPX Maps + Live Location updates
- VEHICLE SUPPORT: Recovery Vehicle
- ON THE BIKE SUPPORT: Team Volta Support Crew + Ride Guide
ADDITIONAL SERVICES
- LUGGAGE: Transfer to hotel
are meals included?
Yes, meals are included.
You will enjoy a Buffet Breakfast and Dinner accompanied by wine. Each morning, an energy bar and an energy/hydration drink will be provided to support your journey.
Furthermore, you will receive geo-locations for recommended stops where you can find snacks, water, and light lunches.
What pace should I be riding at?
You can ride as fast or as slow as you wish but just ensure you arrive at the next hotel before 17:00.
We suggest beginning your ride before 10:30.
Each day, in addition to the pocket-sized stage card that displays profile, elevation, gradients, and distance, we will send geo locations to your phones. These locations include recommended stops for snacks, water, and light lunches.
Is there a ride guide?
Yes.
Our qualified Ride Guide will accompany participants and organise a ‘No Drop’ group on each stage.
You are not obliged to cycle with the Ride Guide and are free to do your own thing.
1000k Coast to Coast
What's Included
TRAVEL & ACCOMMODATION
- AIRPORT TRANSFERS: Including bike box and cabin bag
- ALL ACCOMMODATION: Twin Room Sharing (single supplement available). Read more about our hotels
- ALL MEALS: Buffet Breakfast + Two Feed Stations + Dinner (wine included)
RIDE EXPERIENCE
- PREPARATION: Stage Briefings + Itinerary Cards + GPX Maps + Live Location updates
- VEHICLE SUPPORT: Broom Wagon + Support Vehicles
- ON THE BIKE SUPPORT: Team Volta Ride Leaders + Support Crew
- NUTRITION: Two Feed Stations + Veloforte Energy Bars + Secret Training Energy Drink
ADDITIONAL SERVICES
- LAUNDRY: Kit laundry provided thrice during the trip
- LUGGAGE: Transfer to hotel + delivery to room
- REFRESHMENTS: Chilled spring water on arrival
600k Trans Iberian
What's Included
TRAVEL & ACCOMMODATION
- AIRPORT TRANSFERS: Including bike box and cabin bag
- ALL ACCOMMODATION: Twin Room Sharing (single supplement available). Read more about our hotels
- ALL MEALS: Buffet Breakfast + Two Feed Stations + Dinner (wine included)
RIDE EXPERIENCE
- PREPARATION: Stage Briefings + Itinerary Cards + GPX Maps + Live Location updates
- VEHICLE SUPPORT: Broom Wagon + Support Vehicles
- ON THE BIKE SUPPORT: Team Volta Ride Leaders + Support Crew
- NUTRITION: Two Feed Stations + Veloforte Energy Bars + Secret Training Energy Drink
ADDITIONAL SERVICES
- LAUNDRY: Kit laundry provided twice during the trip
- LUGGAGE: Transfer to hotel + delivery to room
- REFRESHMENTS: Chilled spring water on arrival
Grand Tour Italia
What's Included
TRAVEL & ACCOMMODATION
- AIRPORT TRANSFERS: Including bike box and cabin bag
- ALL ACCOMMODATION: Twin Room Sharing (single supplement available). Read more about our hotels
- ALL MEALS: Buffet Breakfast + Two Feed Stations + Dinner (wine included)
RIDE EXPERIENCE
- PREPARATION: Stage Briefings + Itinerary Cards + GPX Maps + Live Location updates
- VEHICLE SUPPORT: Broom Wagon + Support Vehicles
- ON THE BIKE SUPPORT: Team Volta Ride Leaders + Support Crew
- NUTRITION: Two Feed Stations + Veloforte Energy Bars + Secret Training Energy Drink
ADDITIONAL SERVICES
- LAUNDRY: Kit laundry provided twice during the trip
- LUGGAGE: Transfer to hotel + delivery to room
- REFRESHMENTS: Chilled spring water on arrival
- CULTURAL EXCURSIONS
Have a question? JUST ASK
