CANCELLATION
In the event of you wishing to cancel or defer your place to a future date, we will be as reasonable and helpful as possible.
However, please note our Terms and Conditions below:
- Your place will only be Reserved upon receipt of a completed Entry Form and payment of the Deposit.
- Final Balance is due three months before the Event Start Date.
- All payments are non-refundable
- Under the following circumstances we will be able to issue Coupons:
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- If you cancel at any time before 30 days of the Event Start Date, we will issue a Coupon valued at 50% of the total amount paid.
- If you cancel within 30 days of the Event Start Date, we will not be able to issue a Coupon.
If there are potential travel restrictions within the country of the Event or other issues beyond our control, we reserve the right to defer the Event to a future date.
We will keep you informed of when payments are due.
PROFESSIONAL RIDERS/ROUTE ALTERATIONS
We are proud to work with several professional cycling teams and riders. Professional riders bring their skills and expertise to our Events and they are always keen to share the experience with you.
We endeavour to secure a pro rider for every Event. However, due to pro rider competition calendars, training requirements and fitness, we can never guarantee there will be a pro rider present on a Event.
At Volta Pro Tours we prefer to adapt our routes to suit the capabilities of the riders – ensuring all riders complete each day feeling challenged but not overwhelmed.
We reserve the right to change the routes to those advertised or displayed on our website.
PRIVACY POLICY
Volta Pro Tours is committed to respecting your privacy and to doing everything we can to earn your trust as you use this website and travel with us. This statement summarizes our policies about the information you provide to us on this site.
WHAT INFORMATION DO WE COLLECT ON THIS WEB SITE?
We encourage you to freely browse this site, and we do not collect any personally identifiable information when you do so, only anonymous information about the pages visited to help us make this website more useful. If you wish to subscribe to our newsletter, or receive other proprietary pretrip information, we ask that you complete a short registration form.
EMAIL NEWSLETTER
Volta Pro Tours offers an email newsletter, sent approximately ten times per year, providing you with information about upcoming trips, special sales, and news which we think will be of interest to you. These emails come directly from Volta Pro Tours. When you register you have the option to subscribe to this newsletter. You may unsubscribe from our newsletter list at any time, in a variety of ways. You can reply to one of our newsletters with the word “Unsubscribe” in the subject line, you can email us and simply include the word “Unsubscribe” in the subject line.
PRE-TRIP COMMUNICATIONS/TEXTS
If you have registered for a Volta Pro Tour you will receive pre-trip information (packing lists, news, and tour updates) as a text sent every 3-4 weeks in the four months prior to your trip departure.
These pre-trip texts are especially popular with our riders. They will help you prepare for your tour and enrich your travel experience immensely.
DO WE SHARE YOUR INFORMATION?
Volta Pro Tour does not sell, rent, or trade your personal information, including addresses or email addresses to any other companies, individuals, or non-profit organizations. We do not partner with or have special relationships with any ad server companies. As part of normal tour operations we are often required to supply limited personal information such as date of birth, gender, or passport number to airlines, railways, and government agencies for the purpose of identification, security, or to obtain permits to restricted sites. We also reserve the right to release information to the appropriate authorities if we believe that such release is reasonably necessary to comply with the law or to protect the property or safety of Volta Pro Tours, or any of its agents, employees, or users, or to protect the integrity of our website and data.
LINKED INTERNET SITES
Other internet sites which may be linked to this site may have privacy provisions that differ from this Privacy Policy. We encourage users to be aware of when they leave our site as Volta Pro Tours has no control over and is not responsible for the privacy practices or content of other such sites.
PRIVACY POLICY AMENDMENTS
From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our Privacy Policy. If our information practices change at some time in the future we will post the policy changes to our web site to notify you of these changes and provide you with the ability to opt out of these new uses. If you are concerned about how your information is used, you should check our web site periodically. If you have any questions about our Private Policy please email us.
COMPETITIONS
WIN A TEAM VOLTA JERSEY
2020 SUMMER COLLECTION
- The contest is being run by Volta Pro Tours Ltd
- You must be aged 18 years or over to enter this contest
- All entries will be entered into the contest; the winner will be randomly selected
- The winner will receive a Team Volta Jersey from the 2020 Summer Collection
- The prize will be posted to the winner by recorded delivery
- Judges decision is final
- The opening date for this contest is 28/06/2020
- The closing date for this contest 28/10/2020 at 13:00 GMT
- No purchase or payment of any kind is necessary to enter or win.
- This promotion is in no way sponsored, endorsed or administered by, or associated with, Facebook. Any questions, comments or complaints regarding the promotion will be directed to Volta Pro Tours Ltd
DISCOUNTED FEES
From time to time we offer Discounted Event Fees through competitions and promotions.
As a condition of accepting any form of Discounted Fee we ask customers to take note and agree to the following:
i. Use of their name and image in any publicity material.
ii. To make themself available, within reason, to participate in the creation of publicity material during the Event
iii. To bring there own road bike which must be in good condition and fit for purpose
iv. To only wear Volta Pro Tours cycle kit during each ride (kit will be made available at the event)
v. Not to wear clothing or cycle kit that promotes other brands unless permitted by Volta Pro Tours
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